Application Maintenance & Support Services
MAINTENANCE PLANS
Providing support and maintenance plans that address expected and unexpected software problems with a strong focus on stabilization of your application, optimization of provided services, and application improvements. Basic to advanced support services like bug fixing, technical support, software upgrades, annual updates, patches that enhance functionality, and much more are offered.
We offer professional and affordable website maintenance and support services, application maintenance and support services, as well as network maintenance and support services. Offering 3 different plans with 24/7 availability. You can have your site updated as often as you like. The software will be regularly updated. Technical support will be provided when necessary. We will keep your site up to date not just for operational reasons, but also to maintain the highest level of security.
WHAT IS THE COST INVOLVED?
There are three maintenance packages: Basic, Silver, and Platinum. For more information, contact our account manager.
Why Nextbridge
Your business software must remain operational at all times which is why getting website maintenance and support services, application maintenance, and support services, as well as network maintenance and support services, is significant for increased stability and profits.
If you’re wondering why you should choose us, here are the reasons:
Exceptional Knowledge
We serve 15 different industries and have completed more than 5000 projects. Worked with our clients for nearly three decades.
Transparency
Transparency is at the core of every project we undertake. You will have full visibility into your project’s progress, and milestones.
Your Choice
Fixed bid and dedicated development are our two business models. You can choose the best one as per your project requirements. For more information, connect with our Business Development Officer.
Quality Driven
The quality of your service is essential to your business growth, which is why it's important to take it seriously. We provide you with top-notch software solutions that are thoroughly tested by our QA team before delivery.
Affordable Services
The reason we are competitively priced is that we choose to be affordable. Our expertise is priced in such a way that anyone can benefit from it when they need it.
Business Analysts
We perform a seamless integration of the new system with existing technical processes, based on a multi-faceted analysis conducted by our Business Analysts.
Software Maintenance Process
01
Requirement Collection
02
Program Analysis
03
Maintenance Proposal
04
Infrastructure Stability Evaluation
05
Testing
06
Release and Reporting
Maintenance & Support Services
Depending on your specific needs, we can provide you with support and maintenance for your complex applications. We keep our professionals up-to-date with the latest technologies and operating procedures. Our expertise and experience cover a wide range of languages, databases, enterprise applications, software systems, and platforms. Enhance the overall performance of your product with end-to-end support services that include the following:
Ongoing maintenance – troubleshooting, bug fixes, backups, stability monitoring, and 24/7 options.
Enhancements and upgrades to applications and systems, as well as new functionality integration.
Re-engineering software solutions to meet changes in the environment and business needs.
Migration from one platform to another.
Product/solution end-users and clients’ support (using online chats, ticket systems), 24/7 option available.
Hire a dedicated support team for any sort of project.
We Cover All
Which industry are you from? Tell us your domain and let us show you how we can help you.
Health Care
Banking
Manufacturing
Retail
Professional Services
Oil & Gas
Telecommunication
Logistics & Transportation
Insurance
Marketing & Advertising
Public Services
Fintech
FAQS
What kind of website maintenance and support services do you offer?
By staying abreast of the latest developments in technology and design, you can keep your web applications current. We ensure that your application remains up-to-date.
Is it possible to develop new modules as part of software maintenance?
Yes, we can also add new features to your existing enterprise solution.
What should I expect from your technical support team?
We have a team of technical support representatives available 24/7 to assist you with any troubleshooting issues you may encounter. Our support team provides prompt responses and consistency.
What are the responsibilities of a technical support engineer at Nextbridge?
Your technical support engineer will be responsible for analyzing and diagnosing any problems with your product. Responding to inquiries and assisting with troubleshooting issues where necessary.
Do I really need a technical support engineer for my software?
With the help of a Technical Support Engineer, you will be able to ensure your software product is bug-free and performs as intended while accelerating the issue-resolution process.
I need support for my existing web application. Are you able to assist me?
Sure, just provide your name, email address, and phone number. We will contact you to discuss your needs. Therefore, we can suggest a plan that suits your business needs.
