Interested in Joining Us?

We are seeking an outstanding Senior Business Analyst with 8+ years of experience to serve as a pivotal go-to resource for bridging business needs and technical solutions. This role requires exceptional skills in creating comprehensive documentation (Agile user stories, FSD, BRD, scope), designing process flows, crafting mockups, conducting in-depth research, and driving best practices. The ideal candidate is a confident, highly skilled professional with a proven ability to analyze complex requirements, facilitate stakeholder collaboration, and deliver actionable insights to ensure project for project success.

Location: Dubai, UAE

Experience: 8+ years

Key Responsibilities:

• Requirement Gathering & Analysis: Collaborate with stakeholders (business units, product owners, end-users) to elicit, analyze, and prioritize business requirements, translating them into clear, actionable specifications.
• Documentation Excellence: Create and maintain high-quality documentation, including:
• Agile user stories with clear acceptance criteria.
• Functional Specifications Document (FSD), Business Requirements Document (BRD), and Scope Statements.
• Process flows, use case diagrams, and data flow diagrams to visualize requirements.
• Project scope documents to ensure alignment and manage scope creep.
• Process Design & Optimization: Map and document current (as-is) and future (to-be) business processes, identifying inefficiencies and recommending streamlined workflows.
• Mockups & Prototyping: Design wireframes, mockups, and interactive prototypes (using tools like Figma) to visualize user interfaces and validate requirements with stakeholders.
• Research & Analysis: Conduct thorough market, competitor, and user research to inform product strategy, validate requirements, and identify opportunities for innovation.
• Stakeholder Facilitation: Lead workshops, interviews, and JAD (Joint Application Design) sessions to align stakeholders, resolve conflicts, and drive consensus on requirements and priorities.
• Go-To Resource: Act as the primary point of contact for clarifying requirements, resolving ambiguities, and providing insights to development teams, QA, and leadership.
• Agile & Best Practices: Champion Agile methodologies (Scrum/Kanban), ensuring user stories are well-defined, prioritized, and refined in backlog grooming sessions. Implement BA best practices (e.g., BABOK guidelines) to ensure consistency and quality.
• Change Management: Manage requirement changes through structured processes, assessing impacts on scope, timeline, and resources, and communicating updates effectively.
• Testing & Validation: Collaborate with QA teams to develop test cases, ensure requirements traceability, and validate that deliverables meet business needs through UAT (User Acceptance Testing).
• Metrics & Reporting: Define KPIs and success criteria for projects, track progress, and provide actionable reports to stakeholders to support decision-making.
• Continuous Improvement: Proactively identify opportunities to enhance BA processes, tools, and templates, fostering a culture of excellence and innovation.

Required Qualifications:

• Experience: 8+ years of professional experience as a Business Analyst in a technology-driven environment (e.g., software development, IT, or digital transformation projects).
• Documentation Skills: Proven expertise in crafting clear, concise, and comprehensive documentation, including Agile user stories, BRDs, FSDs, scope statements, and process flows.
• Technical Proficiency:
• Advanced knowledge of process modeling tools (e.g., Visio, Lucidchart) and wireframing/prototyping tools (e.g., Figma, Balsamiq, Axure).
• Familiarity with Agile tools like Jira, Confluence, or Azure DevOps for managing user stories and backlogs.
• Basic understanding of databases, APIs, and system architectures to effectively communicate with technical teams.
• Research & Analytical Skills: Strong ability to conduct qualitative and quantitative research, perform gap analysis, and translate findings into actionable recommendations.
• Facilitation & Communication: Exceptional interpersonal and facilitation skills to lead stakeholder meetings, manage conflicting priorities, and present complex information to diverse audiences.
• Problem-Solving: Outstanding analytical and critical-thinking skills to break down complex business problems, identify root causes, and propose innovative solutions.
• Confidence & Leadership: Self-assured in decision-making, able to influence stakeholders, and comfortable taking ownership of high-visibility projects.
• Agile Expertise: Deep experience working in Agile/Scrum environments, with a strong understanding of sprint planning, backlog management, and iterative delivery.
• Best Practices: Familiarity with industry standards (e.g., BABOK, IIBA certifications) and a track record of implementing BA best practices to ensure quality and consistency.

Preferred Qualifications:

• IIBA certifications (e.g., CBAP, CCBA, or AAC) or PMI-PBA certification.
• Experience with data analysis tools (e.g., Excel, Tableau, Power BI) for generating insights and reports.
• Knowledge of UX/UI principles and user-centered design methodologies.
• Exposure to enterprise systems (e.g., Salesforce, SAP, ServiceNow) or specific industries (e.g., finance, healthcare, e-commerce).
• Familiarity with project management methodologies (e.g., PMP, PRINCE2) to support cross-functional collaboration.

Personal Attributes:

• Confident & Proactive: Self-motivated with a strong sense of ownership and the ability to drive initiatives with minimal supervision.
• Highly Skilled Communicator: Articulate, empathetic, and adept at building trust with stakeholders at all levels, from C-suite to end-users.
• Detail-Oriented: Meticulous in documentation, process design, and requirement validation to ensure accuracy and alignment.
• Collaborative: A true team player who thrives in cross-functional environments and fosters a positive, inclusive culture.
• Adaptable & Resilient: Comfortable navigating ambiguity, managing competing priorities, and thriving in fast-paced, dynamic settings.
• Curious & Innovative: Passionate about learning, staying updated on industry trends, and proposing creative solutions to business challenges.